Warranties for products not registered within 60 days of purchase, would be honored solely at the discretion of the manufacturer.
We provide a limited lifetime warranty (the "Warranty") on the product against manufacturing defects (i.e., a flaw in the product design, materials or workmanship that causes the product to no longer function) under normal use and for as long as the original retail purchaser owns the product. If your product is defective during the warranty period, we will repair or replace the defective product. This shall be your sole remedy under this Warranty. The Warranty is extended to the original retail purchaser only, is non-transferable, and only applies to custom-made products in the original windows for which the product was ordered and intended. The warranty period for motors and related accessories is limited to 5 years from the date of receipt of goods.
If Warranty service is ever needed please contact Customer Service at (p) 1-877-835-5036 or email firstname.lastname@example.org and we will arrange for warranty repair or replacement as quickly as possible. When contacting Customer Service to request warranty repair or replacement, please be prepared to provide your name, address, a description of the problem, the date of purchase, and the date and conditions under which the problem occurred. When shipping the product to back Customer Service, please include: a copy of order receipt to verify the original date of purchase; your name; address; a description of the problem; and the date and conditions under which the problem occurred.
NEITHER THE TIGER WINDOW FASHIONS, NOR ITS MANUFACTURERS SHALL BE LIABLE OR RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER INDIRECT DAMAGE, LOSS, COST OR EXPENSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No agent, representative, dealer or unauthorized employee of Tiger Window Fashions has the authority to increase or alter the obligations under the Warranty. This Warranty supersedes any previous versions and is subject to change without prior notice.